We support a free return service for all eligible orders. Customers can apply for a return application within the effective return period if they are not satisfied with the received products or encounter product quality problems.
After customers submit a valid return application and complete the return process in accordance with the specified process, we will review the application in a timely manner. Once the return is confirmed to be compliant, the refund will be processed within the standard refund cycle. The final refund will be returned to the original payment account.
All returned products must be kept in unused, unopened and intact condition with original packaging intact, so as to pass the return review smoothly. We reserve the right to reject returns that do not comply with the return specifications.
All settlement of orders and refunds are based on US dollars as the unified currency standard.